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Customer care

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For more information about the shipping status, visit the page Where is my order?
For delivery times, please see the Shipping page.
For shipping costs, please see the Shipping page
For more information on how to make a purchase, visit the Purchase page.
For more information, please see the Returns & Refunds page
For more information, please visit the site: https://www.juventus.com/en
For more information about store hours and locations, please visit the Stores page

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Our Customer Care Service is at your disposal for any request regarding products, orders, shipments, personal data, and general site services.

You can contact Customer Care Service by phone from Monday to Friday, from 9:00 AM to 6:00 PM, at the following dedicated numbers:

  • Telephone (Italian language): +39 02 81 26 01 45
  • Telephone (English language): +39 02 81 26 01 47
  • Telephone (Spanish language): +39 02 81 26 01 99
  • Telephone (French language): +39 02 81 26 02 07

For any kind of assistance or inquiries regarding our physical stores, please contact the following numbers:

  • Juventus Store Allianz Stadium Torino
    Via Druento, 153
    10151 Torino (TO)
    +39 055.0296272

  • Juventus Store Torino City Center
    Via Garibaldi, 4/E
    10122 Torino (TO)
    +39 055.0296274

  • Juventus Store Milano
    Corso G. Matteotti, 8
    20121 Milano (MI)
    +39 055.0296273

  • Juventus Store Roma
    Via Nazionale, 54A/55
    00184 Roma (RM)
    +39 055.0296271

For additional assistance requests, please contact the following PEC address: customerservicefanatics@postecertificate.it we will be happy to support you as quickly as possible. Please remember to use this PEC address exclusively for relevant requests and not for general information inquiries.

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