Considering the particular situation, we would like to inform our customers that there may be a delay on the delivery of online orders, in relation to our guaranteed standards.
Due to this period in constant evolution caused by COVID-19 emergency, some places may not be served by couriers as the deliveries are temporarily suspended.
We invite our customers to consult the following links before proceeding with the purchase:
Orders in Italy (SDA) - https://www.poste.it/emergenza-covid19.html#modalit_di_erogazione_del_servizio_di_recapito
Orders Worldwide (UPS) - https://www.ups.com/it/en/service-alerts.page?
IS IT SAFE TO RECEIVE A PACKAGE AT HOME?
Yes, there aren't any risks in receiving items at home.
The World Health Organization has declared that viruses are not able to survive for a long time on surfaces, therefore there's no risk to catch Covid-19, due to exposure to different conditions and temperatures.
Please read this link for more information https://www.who.int/news-room/q-a-detail/q-a-coronaviruses
HEALTH AND SANITARY PRECAUTIONS
As suggested by the latest administrative order (DPCM of 11/03/2020), our staff decided to adopt all necessary precautionary measures with the use of face masks and disposable gloves.
These measures are employed from the preparation of the packages to the delivery, to guarantee maximum hygiene and security.