Our Customer Care service is at our users’ disposal for any request of information related to the online store: products, orders, deliveries, personal data and web site services.
You can contact us as follows:
Email: firstname.lastname@example.org when inquiring about orders and items information, sale conditions, deliveries, etc. In case of requests related to placed orders, it is always necessary to quote the Order Number. If you can't find it, search for the confirmation email it was sent to you by Juventus Store right after your order.
Telephone: +39 011 0435010 (from Monday to Friday, 9:00 a.m. - 6:00 p.m. CEST)
Please be aware that the customer care of Juventus Official Online Store can't help you on the other Juventus services, as it is not aware of any information regarding tickets, memberships or any other service not strictly related to the online store.
Any request regarding other topics will not be taken into consideration by Juventus Online Store customer care.
If you need information regarding other Juventus services, please refer to Juventus contact center.